Returns & Exchanges

At The Keg Company, we strive for total satisfaction with every brew; if your order isn't perfect, we offer a 30-day return window for all non-perishable equipment and unopened beverage supplies. Please note that for safety and quality control, perishable food products cannot be returned unless they arrive damaged.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and photos of the items you wish to return.

• 2.
  Receive Authorization

  Our quality control team will review your request and issue a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.

• 3.
  Pack with Care

  Securely place the items in their original packaging, ensuring all seals are intact, and clearly mark the RMA number on the outside of the box.

• 4.
  Refund Processing

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.